Complaints Procedure

If you have a concern, please do not hesitate to discuss this with your child's class teacher in the first instance. The pastoral team (Mrs Grieg or Miss Gledhill) can also help solve any queries. If you have a complaint please telephone Mrs Lundie or Miss Gibson and they can make an appointment to discuss this further with Mrs Marshall (Head of School) if required. Mrs Newby the Chair of Governors is also available on the following email: newbye@thrivetrust.uk

The Complaints policy is available in the policy section of the website.

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